About Service Me
Built by repair-shop people, for repair-shop people
We build the simplest way to run a repair shop — so you can spend less time on admin and more time on great work.
Our mission
Repair work is the backbone of countless local businesses, yet most teams still juggle paper tickets, spreadsheets, and three different apps just to keep the day moving. We started Service Me to change that — by giving every shop one calm, beautiful platform that handles tickets, customers, parts, scheduling and reporting in one place.
Our story
Service Me grew out of years spent inside real shops — phone, computer, auto, HVAC and more. We saw the same patterns everywhere: lost paperwork, missed follow-ups, and hours wasted typing the same job into different tools. So we built the software we always wished we had: practical, fast, and made for the messiness of real work.
What we believe
Simple beats fancy
If a feature isn't obvious in 30 seconds, it's not finished. Software should disappear into your workflow.
Honest pricing
Clear plans, no surprise fees, and a generous free tier so any shop can start today.
Local-first support
Real humans answering in your language and your timezone. We're a phone call away when you need us.
Craft & care
We sweat the small details — labels, prints, statuses, signatures — because they're what your customers actually see.