Support
We're here to help
Have a question, hit a bug, or need a hand getting set up? Pick the channel that suits you best — a real person on our team will get back to you fast.
Email support
The fastest way to reach us with detailed questions or screenshots. We reply within one business day.
[email protected]Phone support
Prefer to talk it through? Call our team directly during business hours.
Book a 30-min call
Need onboarding help, a product walkthrough, or to talk pricing? Schedule a free call with our team.
Schedule a callFrequently asked questions
How do I get started with Service Me?
Create a free account and you can start tracking tickets in minutes — no credit card required. We also offer a 1-on-1 onboarding session on paid plans.
Can I import my existing customers and tickets?
Yes. Reach out to our team and we'll help you import your customers, parts and historical tickets from spreadsheets or another tool.
Do you offer support in Greek?
We do. Our team is bilingual and can help you in English or Greek by email, chat, or phone.
What if my shop has multiple locations?
Service Me supports multi-location operations on the Enterprise plan. Get in touch and we'll tailor a setup that fits your team.