Escalator service software
Service Me helps escalator service teams coordinate maintenance, breakdowns and installations across malls, transit stations, airports and public buildings. Log jobs fast, dispatch the right technician and keep clean history per unit.
Scheduled maintenance kept on track
Escalators need regular checks and service. Plan recurring work per location, assign jobs to the technician covering each site and keep history per unit so no scheduled visit gets missed.
Urgent breakdowns with quick dispatch
When an escalator stops in a busy public space, you need speed. Log the call in seconds, dispatch the closest technician and keep a clean timeline until the unit is back in service.
Parts and revisits on one job record
Many jobs need a follow-up visit after parts arrive. Keep notes, photos and visit history on one record so the next technician sees what is done and what is left.
Built for escalator service teams
- Recurring maintenance per location with automatic reminders.
- Fast urgent-job logging and technician dispatch.
- Per-escalator history with parts, jobs and visits.
- Automatic SMS and email updates to the site contact.
Frequently asked questions
Does it cover malls, transit stations and airports?
Yes. It fits service teams covering malls, metro stations, airports and smaller public buildings, with a shared history per location.
Can we keep an audit-ready history per escalator?
Yes. Each unit keeps full history of maintenance, breakdowns and parts so audits and customer reports are quick to produce.
Does it work on mobile for technicians in the field?
Yes. Technicians see the day’s schedule on their phone, log work and parts on site, and close the job before they leave.